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If you have any further questions, please let us know. Hi, I got a timeout error using filezilla Error: Connection timed out after 20 seconds of inactivity Error: Failed to retrieve directory listing This is a new domain that I have recently purchase. Hello Michaeil, That is not possible as they are different c Panel accounts.If you were on a VPS you could log in with the root user via SFTP and manage files with different c Panel accounts but that is not possible on a reseller platform.If you ever get stuck with connecting for whatever reason, please do not hesitate to contact tech support.
" domain is created, an FTP account is also created.The following sections will explain how to connect to your server using FTP.To connect to your account via FTP, you need to use an FTP client.Your FTP password can also be your c Panel username's password, unless you never reset your c Panel password.If you never reset your c Panel password, then the c Panel password should be the same as the AMP password. Please see our article Resetting your c Panel password using AMP.